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Paw & Sword: Help & support

Questions, a bug, or lost progress? Write to admin@canfabrika.com, or use Menu › About › Contact support in the game (it adds your game version and device for us). We usually answer within 1-2 days.

Quick answers

Where is my progress saved?

On your phone, automatically. Menu › Settings › Save now saves right away. If your version has cloud save, a copy is also kept online (see the Cloud save line in Settings).

I reinstalled and my town is gone.

Uninstalling deletes the local save and may also remove the anonymous sign-in session needed to access the old cloud town. The current release does not support Unity account linking or cross-device sign-in, so cloud save is not a guaranteed reinstall backup. If the same anonymous session is still available, use Menu › Settings › Sync now. Otherwise contact us with your old player code if you have it; recovery cannot be guaranteed. Store purchase restoration is separate from town recovery.

Do I have to watch ads?

No. Ads only play when you tap an ad button for a bonus. There are no banners and no ads that interrupt play. Change your ad privacy choice in Menu › About › Privacy choices (ads) where shown.

A purchase did not arrive.

Restart the game while online. On iPhone use Menu › About › Restore purchases for eligible non-consumable purchases. Previously delivered consumable currency and timed purchases are not restored by that button. If a purchase is still missing, write to us with the receipt date (not your payment details).

How do I turn off notifications?

Menu › Alerts, or your phone's notification settings.

How do I delete my data?

See delete your data.

Paw & Sword: Yardım ve destek

Soru, hata ya da kaybolan ilerleme? admin@canfabrika.com adresine yaz ya da oyunda Menu › About › Contact support düğmesini kullan. Genelde 1-2 gün içinde döneriz.

İlerlemem nerede kaydediliyor?

Telefonunda, otomatik olarak. Sürümünde bulut kayıt varsa bir kopyası çevrim içi de tutulur (Menu › Settings).

Yeniden kurulumdan sonra kasabamı geri alabilir miyim?

Mevcut sürüm cihaza bağlı anonim bulut oturumu kullanır; hesap bağlama ve cihazlar arası giriş kapalıdır. Uygulama verilerini silmek veya yeniden kurmak oturumu kaybettirebilir. Bulut kayıt, yeniden kurulum sonrası geri yükleme garantisi değildir. Eski oyuncu kodun varsa destekle paylaşabilirsin; kurtarma garanti edilemez.

Reklam izlemek zorunda mıyım?

Hayır. Reklamlar yalnızca bir bonus için reklam düğmesine dokunduğunda oynar.

Verilerimi nasıl silerim?

Verilerini sil sayfasına bak.

Paw & Sword: Hilfe & Support

Der Cloud-Spielstand verwendet in dieser Version eine an das Gerät gebundene anonyme Sitzung. Kontoverknüpfung und geräteübergreifende Anmeldung sind nicht verfügbar. Beim Löschen der App-Daten oder einer Neuinstallation kann diese Sitzung verloren gehen; eine Wiederherstellung der Stadt ist nicht garantiert. Kontaktiere den Support mit deinem alten Spielercode, falls vorhanden.

Fragen, Fehler oder verlorener Spielstand an admin@canfabrika.com oder im Spiel über Menu › About › Contact support. Antwort meist in 1-2 Tagen. Werbung läuft nur, wenn du für einen Bonus auf eine Werbe-Schaltfläche tippst. Daten löschen: Daten löschen.